Privacy Policy

Last Updated: 27th May 2025

At Osgood Movement, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our website, www.osgoodmovement.com (the "Site"), which is hosted on Squarespace.

Please read this policy carefully. By using our Site, you agree to the practices described herein. If you do not agree, please do not use the Site.

1. Information We Collect

We collect and process different types of information depending on your interactions with our Site:

Personal Data You Provide Voluntarily

  • Name, email address, telephone number

  • Enquiry details via contact forms

  • Booking or appointment data

  • Any content submitted via forms or email

Technical and Usage Data

Automatically collected via Squarespace and integrated services:

  • IP address, browser type, device identifiers

  • Pages visited, time spent, links clicked

  • Referring/exit pages

Transactional Data

If you purchase services via our Site:

  • Billing information (e.g., last four digits of your card)

  • Payment details are processed securely via Squarespace’s third-party payment processors (e.g., Stripe or PayPal). We do not store full financial data on our servers.

Cookies and Similar Technologies

See our Cookies Policy for more detail.

2. How We Use Your Information

We use the data we collect to:

  • Provide and manage our services

  • Respond to enquiries and fulfil appointments

  • Improve the Site and user experience

  • Monitor website performance and detect issues

  • Send occasional updates or marketing (only with consent)

  • Comply with legal obligations (e.g. accounting, GDPR)

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Consent: For optional services such as marketing emails

  • Contractual necessity: To deliver the services you’ve requested

  • Legal obligation: For regulatory or tax compliance

  • Legitimate interests: For analytics, site security, service optimisation

You can withdraw your consent anytime by contacting us or using any opt-out links provided.

4. How and When We Share Your Data

We only share your data with trusted parties when necessary:

  • Service providers: e.g., Squarespace, Google (Analytics), Stripe, Mailchimp

  • Professional advisors: Legal, accounting, or insurance

  • Authorities: Where legally required (e.g. fraud prevention, law enforcement)

  • Business transfers: If we restructure or sell the business

All third-party processors are subject to data protection obligations in line with UK GDPR.

5. Data Security

We apply appropriate administrative, technical, and physical safeguards to protect your personal data. Squarespace provides secure hosting with HTTPS encryption.

However, no internet transmission is 100% secure. You use the Site and provide information at your own risk.

6. Your Rights Under UK GDPR

You have the following rights:

  • Access – Request a copy of your personal data

  • Rectification – Ask for corrections to inaccurate data

  • Erasure – Request deletion of your data, under certain conditions

  • Restriction – Ask us to limit processing in specific cases

  • Objection – Object to certain types of processing (e.g., marketing)

  • Portability – Request data transfer to another service or provider

We will respond to all valid requests within one calendar month. Please contact us using the details below to exercise your rights.

7. International Data Transfers

Your data may be processed or stored by third-party providers outside the UK (e.g. in the US). In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

8. Data Retention

We retain your data only as long as necessary to fulfil the purposes we collected it for, including for legal, regulatory, tax, accounting, or reporting requirements.

9. Changes to This Privacy Policy

We may update this policy from time to time in response to changes in legal, technical, or business developments. The "Last Updated" date at the top reflects the most recent revision. Please review this page regularly.

10. Contact Us

If you have any questions, concerns, or would like to exercise your rights, please contact:

Osgood Movement
Email: contact@osgoodmovement.com
Website: www.osgoodmovement.com